Refund Policy
We want you to absolutely love our products & gifts. If you are not completely satisfied with your purchase, we have a generous return policy.
Simply email our team at holly@madeintheshady.com with your name, order number, which products you would like to return, and the issues you had with those products to start the return process. Any products returned/received within 30 days will receive a refund. Products received after 30 days will receive a store credit for the amount paid.
Please send returns to: Made In The Shady, ATTN: RETURNS, 10159 Highway 421 N, Shady Valley, TN 37688. Returns must clearly contain a copy of the order/ receipt along with return items to be processed.
Simply email our team at holly@madeintheshady.com with your name, order number, which products you would like to return, and the issues you had with those products to start the return process. Any products returned/received within 30 days will receive a refund. Products received after 30 days will receive a store credit for the amount paid.
Please send returns to: Made In The Shady, ATTN: RETURNS, 10159 Highway 421 N, Shady Valley, TN 37688. Returns must clearly contain a copy of the order/ receipt along with return items to be processed.